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Built in a back-of-the-truck office on Leroy Lane.

Frank Murphy started Hearthridge in 1998 with one borrowed bobtail and a Rolodex of neighbors who needed a more honest propane supplier. The company has grown — slowly, deliberately — every year since.

Our story

Twenty-seven winters, four trucks, one phone number.

Frank spent the late 1980s and early '90s driving for one of the big regional propane co-ops. He liked the work — the route, the customers, the satisfying physics of moving energy from a tank to a furnace — but not the way pricing kept getting opaque. So in the fall of 1998 he leased a tired International from a friend in Pikeville, painted "Hearthridge" on the doors with a $9 stencil from a hardware store in Prestonsburg, and started filling tanks for thirty households who'd asked him to.

By 2004 there were two trucks. By 2012 the company added its first service tech, Daniel, who's still here. We added a second bobtail in 2017 after the snow event that buried half the county for nine days. The fourth truck came on after we picked up the contract for the regional Christmas-tree farm in 2022.

We've never taken outside investment, never been acquired, and we don't intend to be. Frank's daughter, Rachel, took over the books in 2019 and handles dispatch on Saturdays.

Rural route 3, headed toward Prestonsburg
What we believe

The way we work, written down.

Flat-rate quotes.

Whatever number we tell you on the phone is the number on the invoice.

No auto-renew traps.

Services agreement is annual, opt-in, one signature.

Same-day call-back.

Leave a voicemail before 4 p.m. and you'll hear from a person before close.

Written commissioning.

Every install leaves with a typed report — meter test, leak test, regulator date.

The crew

Five people you'll meet on the route.

Frank Murphy

Founder · KY Master LP-Gas Installer

Frank runs the early route Monday through Thursday and answers the after-hours line on alternating weekends. He'll be the one in the green Carhartt.

Rachel Murphy-Hale

Operations & Dispatch

Joined full-time in 2019. Handles billing, scheduling, and the very occasional irate phone call. Also runs the company's accounting on a 12-year-old Mac.

Daniel Combs

Lead Service Technician

NATE-certified, twelve years with us. If your furnace is the problem, Daniel is the answer.

Marcus Hatfield

Delivery Driver

Routes the southern half of our coverage map. Knows every washed-out gravel turn-off between Harold and Pippa Passes.

Sarah Vance

Install Apprentice

Joined in 2024, currently working toward her LP-Gas installer certification. Already the best at tidy copper runs.

The other Daniel

Shop dog · Mostly retriever

You may meet him in the office. He is enthusiastic and does not bite.

Licenses & affiliations

The paperwork, since you asked.

KY LP-Gas License

#04412, current through April 2026.

NPGA Member

National Propane Gas Association, since 2002.

BBB A+ Rated

Accredited business, zero unresolved complaints.

$2M General Liability

Acuity Insurance, certificate available on request.

DOT Certified

Hazmat transport, current driver medicals on file.

Kentucky Chamber

Big Sandy regional chapter member.